GENERAL INFORMATION
This policy explains how your personal data is used by the restaurant KONG (hereinafter “KONG” or “we”).
This policy applies to personal data that restaurant KONG may collect by phone, email, through contact forms, during your visit to the restaurant, or while browsing the website “kong.fr” (hereinafter the “Site”).
The processing of your personal data is carried out in accordance with the French law n°78-17 of January 6, 1978 (the “Data Protection Act”), the Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (hereinafter “GDPR”), as well as the French and European laws governing the protection of personal data and privacy in electronic communications.
If necessary, you can ask any questions by sending an email to contact@kong.fr or by sending a letter to the following address:
Restaurant KONG
Rights Regarding Personal Data
123 Rue de la Liberté
75001 Paris
ABOUT THE PERSONAL DATA WE COLLECT
Personal data refers to any information that directly (e.g., your name) or indirectly (e.g., your account identifier, IP address, or cookie identifier) identifies you.
About the personal data you provide to us
You may be required to provide us with your personal data in the following contexts:
- Reservations you make through the Site, by email, by phone, or in person.
- Inquiries you may send us through the Site, by email, by phone, or in person.
In this context, we may process the following personal data:
- Your name, first name, and contact details (postal address, email, phone number, etc.) to respond to an information request from you.
- Your reservation data and associated preferences.
Some of this data is mandatory, while others are optional. The mandatory or optional nature of the personal data to be provided is indicated at the time of collection. If you refuse to provide mandatory data, we will not be able to process your request.
About the personal data we collect through automated means
We use automated technologies such as cookies to collect data from your computer or mobile device when you visit our Site.
We use cookies on the Site to generate statistics, detect navigation issues, improve the quality of our interface, and provide you with content tailored to your interests. For more information, please consult our cookie management policy.
FOR WHAT PURPOSES AND ON WHAT LEGAL BASES DO WE USE YOUR PERSONAL DATA?
To perform a contract entered into with you or to provide you with pre-contractual information
We use your personal data to:
- Respond to the messages you send us and provide you with information about KONG restaurant services.
- Allow you to make a reservation at the restaurant.
- Manage your restaurant reservation.
- Process any complaints.
To serve our legitimate business interests, including promoting our services, developing our business, and defending our rights and interests
We use your personal data to:
- Improve our products and services, for example, by conducting satisfaction surveys.
- Send you promotional messages related to KONG restaurant and its services, unless you object.
- Combat fraud.
- Defend our interests in court.
To respect your choice when we request your consent for a specific processing
In some cases, your consent is required to process your personal data, for example, to place cookies subject to consent.
To comply with our legal obligations
We process your personal data to comply with our legal obligations, including responding to official requests from public, judicial authorities, or any authorized third party, in accordance with the law, regulatory provisions, or a court decision.
WHO CAN ACCESS YOUR PERSONAL DATA?
We do not sell any of your personal data and only share it as specified in this personal data protection policy.
Restaurant KONG communicates your personal data to the following recipients:
- Our authorized staff to provide you with the requested service or respond to your request.
- Our subcontractors performing services on our behalf (e.g., reservation, payment, security service providers, etc.).
- Public authorities, judicial authorities, or any third party authorized to do so when such communication is required by law, regulatory provisions, or a court decision, or if this communication is necessary to ensure the protection and defense of our rights.
ARE YOUR PERSONAL DATA TRANSFERRED OUTSIDE THE EUROPEAN UNION?
If applicable, your personal data may be transferred to a country located outside the European Union. In this case, we undertake to take all necessary measures to ensure the protection of your personal data based on appropriate safeguards, the details of which can be obtained directly from restaurant KONG by sending an email to contact@kong.fr.
HOW LONG ARE PERSONAL DATA RETAINED?
In general, your personal data will only be retained for the period necessary to achieve the purposes for which this data was collected or to comply with legal or regulatory requirements.
We will keep your personal data in active databases for the following durations:
- For reservations: until the reservation date and, in any case, for a period of three (3) years from the date of your last reservation.
- For inquiries: until the date of the inquiry and, in any case, for a period of three (3) years from the date of your last inquiry.
After the periods mentioned above, some of your personal data will be archived in accordance with our legal obligations and to defend our rights and interests in court.
HOW DO WE PROTECT YOUR PERSONAL DATA?</ h3>
We implement technical and organizational measures to protect your personal data, including against any breaches that could lead, accidentally or unlawfully, to the destruction, loss, alteration, unauthorized access, or disclosure of your personal data.
WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?
In accordance with applicable data protection regulations, you have the following rights regarding your personal data:
- You can request access to the personal data we hold about you and obtain a copy of it.
- You can request the correction, updating, and deletion of your personal data, as well as the restriction of its processing.
- You can object to the use of your personal data for reasons related to your particular situation and have an absolute right to object to the processing of your personal data for direct marketing purposes, including profiling related to such marketing.
- You can request the portability of your personal data.
- You can withdraw your consent when it has been obtained, without affecting the lawfulness of previous processing.
- You can communicate your “last wishes” regarding your personal data in the event of your death.
These rights are not absolute: you can exercise them within the legal framework and within the limits of these rights. In some cases, we may not be able to comply with your request (legal obligation, etc.).
You can exercise your rights by sending an email to contact@kong.fr or by sending a letter to the following address:
Restaurant KONG
Rights Regarding Personal Data
1 rue du Pont Neuf
75001 Paris
In case of difficulty or dispute, you can file a complaint with the CNIL through its website or by mail:
3, place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.
THIRD-PARTY OWNED SITES
Links on the Site may direct you to external websites.
In this regard, please note that the personal data protection policies of these sites may differ from this policy. It is recommended to review the personal data protection policy of each of the relevant sites.
In any case, the responsibility of restaurant KONG cannot be sought if the content of one of the sites violates applicable legal and regulatory provisions.
UPDATE TO THIS POLICY
This policy may be subject to occasional changes. You will be deemed to have accepted the new conditions of the personal data protection policy as of your first use of the services immediately following such modifications. Therefore, we recommend that you regularly check it on our Site.
MISCELLANEOUS PROVISIONS
If a court or competent authority determines that any part of this policy is invalid or unenforceable, the relevant provision shall be deemed deleted to the extent required. The validity and enforceability of the other provisions of this policy shall not be affected.
This policy is governed and interpreted in accordance with French law. Any dispute arising from this policy shall be subject to the exclusive jurisdiction of the French courts.