Terms & Conditions / Legal information

Cancellation policy
A credit card imprint is taken at the time of booking as a guarantee for all bookings. For credit card verification purposes, a pre-authorisation of a maximum amount of 1€ is also made on the credit card.You can cancel your reservation up to 24 hours before your arrival by clicking on the button below, or by contacting the Restaurant.


Cancellations up to 24 hours before the reservation are possible without any charges.In case of cancellation after this deadline, or in case of no-show on the day of the reservation, an amount of 70€ per guest will be charged to your credit card as compensation (within 7 days after your cancellation in case of late cancellation or no-show).

Only cancellations made by email to contact@kong.fr more than 24 hours in advance will be taken into account.

General Terms and Conditions of Sale
Update: December 2022

These general terms and conditions of sale (the "GTC") apply to any reservation and/or purchase made by a Client (as defined below) on the website accessible at www.kong.fr (the "Site").

The Site is published by MMW (the "Company") which manages the Restaurant under the KONG brand.
MMW SAS with a capital of 40,000 euros, RCS Paris 438 263 964, 1 rue du Pont Neuf 75001 PARIS.

Terms used in the body of the GTC, including its preamble, and beginning with a capital letter, whether used in the singular or plural, shall have the meaning given to them below.

Client: refers to the natural person of legal age, having full legal capacity to enter into commitments under the GTC, and acting for his/her own needs, excluding any intermediation, resale, distribution or similar activity of all or part of the Services and/or Gifts.
Contract: means the T&Cs and the Cancellation Policy, as applicable, as summarised in the Confirmation Email.
Privacy Policy: means the policy on the protection of personal data.
Confirmation Email: refers to the confirmation email sent by the Restaurant to the Client at the email address provided by the Client at the time of the reservation and/or purchase, and specifying in particular the conditions of the reservation and/or the details of the order placed.

Cancellation Policy: means the specific conditions applicable to the modification and/or cancellation of a Catering Service.
Catering Service: means the catering service offered in the Restaurant.
Special Events: Events which by their exceptional nature are fully prepaid.

Article 2. SUBJECT
The Contract governs the contractual relationship between the Client and the Restaurant where the Client makes a reservation and/or purchase. The GTC are made available to the Client on the Site where they can be consulted directly at any time. The Client has the option of storing and editing the GTC using the standard functions of his browser and/or computer.

The T&Cs prevail over any other document in respect of their subject matter, except for the Special Conditions of the Reserved Tariff or the Cancellation Policy which prevail over the T&Cs in the event of conflict.

The Contract expresses the entirety of the obligations of the parties. No general or specific conditions communicated by the Client may be incorporated into the Contract or added to it.

3.1 Booking process
3.1.1 General provisions

Any reservation and/or purchase implies the consultation and full and unreserved acceptance of the GTC.

When booking and/or purchasing online on the Site, the Client accepts the GTC and the Cancellation Policy, as the case may be, which can be accessed via a hypertext link, by ticking the corresponding boxes. Without this acceptance, the continuation of the booking process is technically impossible.

The Client acknowledges that he/she has taken cognisance of the nature, purpose and terms and conditions of booking the Services and that he/she has requested and obtained the necessary and/or additional information in order to make his/her reservation and/or purchase in full knowledge of the facts. Additional checks can be made directly with the Restaurant if necessary, via the "Contact" tab available on the Site.

It is reminded for all practical purposes that the Client is solely responsible for his choice of Services and their suitability for his needs, so that the Restaurant or the Company cannot be held liable in this respect.

It is expressly agreed between the Parties that any reservation of a Service is nominative and may under no circumstances be transferred in whole or in part to a third party, whether free of charge or for a fee.

3.1.2 Foodservice reservation process

The booking of a Catering Service takes place as follows:
- the Client selects the Restaurant in which he wishes to use the Catering Service;
- the Client indicates the number of persons for whom they wish to make a reservation;
- the Client selects the date and time at which they wish to use the Catering Service;
- the Customer enters his/her first name, surname, email address, telephone number and any special requests regarding his/her reservation;
- The Customer must then tick the boxes "By clicking on "Book" I accept the Restaurant's Terms and Conditions", and "I accept the Cancellation Policy" in order to click on the "Book" box.
- recording of the Customer's order after its last validation, i.e. after a "second click" on "Validate and Pay",
- validation of the payment by the Customer by credit card (Visa, MasterCard, Amex) via a secure interface. Once the payment is validated, the order is final.

3.2 Confirmation of reservation and/or purchase
Once the Client has made a reservation for a Service in accordance with Article 3.1, the Client will receive a Confirmation Email at the email address provided by the Client.

The booking is considered to be definitively made upon receipt by the Client of the Confirmation Email.

3.3 Right of withdrawal
It is reminded that, in accordance with Article L. 221-28 12° of the Consumer Code, the Customer does not have a right of withdrawal as provided for in Article L. 221-18 of the Consumer Code for the Services, which are the subject of this document.

3.4 Cancellation or modification by the Customer
The Services booked are subject exclusively to the cancellation and/or modification conditions set out in the Cancellation Policy for Catering Services, and are summarised in the Confirmation Email.

3.5 No-show
Depending on the Cancellation Policy, the Restaurant will be entitled to charge a cancellation fee from the amount held as security (if the reservation has not been paid for in advance). The Restaurant also reserves the right to re-sell the Service concerned.

3.6 Irregularity of reservation
Any booking or payment that is irregular, inoperative, incomplete or fraudulent for any reason attributable to the Client will result in the cancellation of the booking, without prejudice to any civil or criminal action against the Client.

Depending on the Cancellation Policy, the Restaurant shall be entitled to charge a cancellation fee and, where applicable, all or part of the price of the Services booked, which shall be deducted from the amounts paid in advance, if any, or from the amount held as security (if the booking was not paid in advance). The Restaurant also reserves the right to put the Service concerned up for sale.

3.7 Complaints - Information
Complaints relating to a purchase and/or the non-performance or poor performance of the Services must, in order to facilitate their processing, be brought to the attention of the Restaurant in writing to the contact details indicated in the "Customer Service" tab of the Site.

4.1 Catering prices
For Restaurant Services, the act of booking on the Site is free of charge and the price to be paid depends on the Client's consumption.
4.2 Terms of payment
Payment for Restaurant Services shall be made in accordance with the payment terms indicated by the Restaurant concerned.
No payment is made on the Site at the time of booking except for special events.
Depending on the applicable Cancellation Policy, certain fees may be charged to the Client in the event of a cancellation or no-show.

4.3 Payment conditions for special events
For special events, the total amount including VAT must be paid before the event.
Any drinks or supplements must be paid for on site when the client visits.
All payments are considered final and will not be refunded or exchanged by the restaurant. A change in the number of seats will not result in a refund.
The allocation of tables will be done by us without any modification.
In accordance with the applicable Cancellation Policy, in the event of cancellation of the booking or no-show by the Client, no monies paid will be refunded.

In the course of providing the Services, the Company may process personal data of Clients and users of the Site, as set out in the Privacy Policy available here.

The "KONG" brand, as well as all figurative or non-figurative brands and more generally all other brands, illustrations, images and/or logos are and remain the exclusive property of the Company.

The Site and all the graphic, textual, visual and photographic elements appearing on it, namely all the illustrations, trademarks, whether figurative or not, logotypes, images, drawings, photographs, characters, texts, decorations, modes of presentation, graphics or any other element of the Site (hereinafter the "Content") are and remain the exclusive property of the Company and are protected by intellectual property rights.

The Brands, the Site and/or its Content may not under any circumstances be modified, reproduced, represented, distributed, displayed, marketed, integrated into a derivative work or otherwise, and this on any medium whatsoever. In general, the Brands, the Site and its Content may only be used in the context of browsing the Site and, where applicable, to make a reservation or place an order.

The use of all or part of the Brands, the Site and/or its Content, in particular by downloading, reproduction, transmission or representation for purposes other than those provided for in these GTC is strictly prohibited.

The Parties agree to apply Article 1218 of the Civil Code and the case law of the French courts.

It is specified, for all practical purposes, that events of personal convenience are not considered as force majeure.

The Restaurant invites the Client to read the GTC carefully before each reservation and/or purchase, as they may have been modified. The Restaurant may amend and/or supplement the GTC at any time. In this case, the new version of the GTC shall be posted on the Site in a readable and accessible format so that the Client can easily access and read it. The amended/completed GTCs shall take effect as from their posting on the Site and shall only apply to purchases and/or reservations made after their posting on the Site; purchases and/or reservations made prior to the said posting shall be governed by the previous version of the GTCs.

The Client may keep these GTC on a durable medium by printing them. In the case of a booking on the Website, the GTC and the Cancellation Policy, as the case may be, will be attached to the Confirmation Email sent to the Client, allowing the Client to download and/or print them.

In any event, and in particular in the event of a dispute, the Restaurant may validly administer proof of the Client's actions, validations and instructions, and in particular the entry of the required banking information, the computerised registers kept in the Company's computer systems, as well as the content of the Client's messages and operations, with the help of the connection logs, which the Client acknowledges.

In the event that any of the provisions of the Contract should be declared invalid, inapplicable or unenforceable by any competent court, the other provisions shall remain valid, applicable and enforceable unless otherwise provided by such court.

The fact that one of the parties does not invoke a right or a breach by the other party shall not constitute a waiver of the right or breach in question for the future. Any waiver shall only be enforceable if it has been expressed in writing by the party from whom it emanates to the other party.

The titles of the clauses are only indicative, in case of contradiction between these titles and their content, the content shall prevail.

The fact that the Restaurant does not avail itself of any of the provisions of the Contract at a given time shall not be construed as a waiver of the right to avail itself of such provisions at a later date.

For convenience, a translation of the GTC in English has been prepared. However, in the event of a dispute, only the French text shall be binding.

The Contract is subject to French law, without prejudice to any mandatory protective provisions that may be applicable in the consumer's country of residence.

It is recalled that an amicable settlement of the dispute is to be preferred.

In the event of a dispute relating to the Contract, the Services and/or the Gifts, the Client undertakes to contact the Restaurant's Customer Service Department, the details of which are given below:

MMV Company
10 Rue Bertin Poirée
75001 PARIS
Email : contact@kong.fr

After having referred the matter to Customer Services to try to resolve the dispute amicably, and in the event of a negative response or the absence of a response from the latter within sixty (60) days of the referral, the Customer may refer the matter to :

the Association of European Ombudsmen (AEE)
197 Boulevard Saint Germain
Paris, 75007
E-mail address : saisine@mediationconso-ame.com
Website: http://www.mediationconso-ame.com
Telephone: +33 (0)953010269

who will attempt, independently and impartially, to reach an amicable resolution of the dispute.

The Client remains free to decide whether or not to call for mediation.
In the event of recourse to mediation by the Restaurant, the Client is also free to accept or refuse recourse to mediation.
Once the mediator's decision is made, each party is free to accept or reject the solution proposed by the mediator.
It is also reminded that, in accordance with Article 14.1 of Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013, the Customer has access to the Online Dispute Resolution (ODR) platform at the following address: ec.europa.eu/consumers/odr

Any difficulties relating to the interpretation, performance and expiry of the Contract, the general conditions of sale or the services shall be subject, in the absence of an amicable agreement under the above conditions, to the exclusive jurisdiction of the competent courts of Paris, even in the event of summary proceedings, third party proceedings or multiple defendants. As an exception to the above, it is specified that the client-consumer may choose to bring any dispute EITHER before one of the territorially competent courts under the Code of Civil Procedure, or the court of the place where he/she lived at the time of the conclusion of the contract, or of the occurrence of the harmful event, and this in accordance with Article R. 631-3 of the Consumer Code.





1. Presentation of the site:
In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of 21 June 2004 for the Confidence in the Digital Economy, known as LCEN, we bring to the attention of users and visitors of the site: www.kong. the following information:
Legal information :
Owner Status: Company
Prefix: SAS
Company Name: MMW
Address: 1 rue du Pont Neuf 75001 Paris
Tel: +33 1 40 39 09 00
Capital of: 40000 €
SIRET: 43826396400027 R.C.S .: 438263964 RCS PARIS
Intra-Community VAT number: FR69438263964
Email address: contact@kong.fr
The creator of the site is: Nicolas Hennette
The person responsible for the publication is: Quentin Carnicelli
Contact the person responsible for the publication: contact@kong.fr
The Webmaster is: Quentin Carnicelli
Contact the Webmaster: contact@kong.fr
The host of the site is: OVH, 2 rue Kellermann 59100 Roubaix

2. Description of the services provided:
The purpose of the www.kong.fr website is to provide information on all of the company's activities.
The owner of the site strives to provide the site www.kong.fr as accurate information as possible. However, it can not be held responsible for omissions, inaccuracies and deficiencies in the update, whether by its fact or by the third party partners who provide this information.
All information offered on the site www.kong.fr are given as an indication, are not exhaustive, and are subject to change. They are given subject to modifications having been made since they were put on line.

3. Intellectual property and counterfeits:
The owner of the site owns the intellectual property rights or has the rights to use all the items available on the site, including text, images, graphics, logos, icons, sounds, software ...
Any reproduction, representation, modification, publication, total or partial adaptation of the elements of the site, whatever the means or the process used, is forbidden, except prior written authorization to the email: contact@kong.fr.
Any unauthorized use of the site or any of these elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L.335-2 and following of the Intellectual Property Code.

4. Hypertext links and cookies:
The site www.kong.fr contains a number of hypertext links to other sites (partners, information ...) set up with the permission of the site owner. However, the owner of the site does not have the possibility to check the contents of the sites thus visited and thus declines all responsibility of this fact when to the possible risks of illicit contents.
The user is informed that during his visits to the site www.kong.fr, one or more cookies may be automatically installed on his computer. A cookie is a small file, which does not allow the identification of the user, but which records information relating to the navigation of a computer on a site. The data thus obtained are intended to facilitate subsequent navigation on the site, and are also intended to allow various measures of attendance.
The setting of the browser software allows to inform of the presence of cookie and possibly to refuse in the manner described at the following address: www.cnil.fr
The refusal to install a cookie may result in the impossibility of accessing certain services. The user can however configure his computer as follows, to refuse the installation of cookies:
Under Internet Explorer: tool tab / internet options. Click Privacy and choose Block all cookies. Validate on Ok.
Under Netscape: Edit tab / Preferences. Click Advanced and choose Disable cookies. Validate on Ok.

5. Protection of property and people - management of personal data:
User: Internet user connecting, using the aforementioned site: www.kong.fr
In France, personal data is protected in particular by the law n ° 78-87 of January 6th, 1978, the law n ° 2004-801 of August 6th, 2004, the article L. 226-13 of the Penal Code and the European Directive of the October 24, 1995.
On the site www.kong.fr, the owner of the site collects personal information about the user only for the need of certain services offered by the site www.kong.fr. The user provides this information with full knowledge of the facts, in particular when he proceeds to input them himself. It is then specified to the user of the site www.kong.fr the obligation or not to provide this information.
In accordance with the provisions of Article 38 et seq. Of Law 78-17 of 6 January 1978 relating to data, files and freedoms, all users have a right of access, rectification, cancellation and opposition. to the personal data concerning him. To exercise this right, send your request to www.kong.fr by email: email of the webmaster or by making a written and signed request, accompanied by a copy of the identity document with the signature of the holder of the document, specifying the address to which the reply should be sent.
No personal information of the user of the website www.kong.fr is published without the knowledge of the user, exchanged, transferred, assigned or sold on any support to third parties. Only the assumption of redemption of the site www.kong.fr to the owner of the site and its rights would allow the transmission of such information to the prospective purchaser who would in turn be given the same obligation to store and modify data. vis-à-vis the user of the site www.kong.fr.

The site www.kong.fr is in compliance with the RGPD.
The databases are protected by the provisions of the Act of 1 July 1998 transposing Directive 96/9 of 11 March 1996 on the legal protection of databases.